PRIVACY POLICY

Last Updated: December 9, 2024

Information Collection and Use

The Company collects various categories of information through direct submission, automated systems, and third-party services. Personal information collected includes names, contact details, business information, payment information, service usage data, and records of communications between the Company and its clients. Technical data collection encompasses IP addresses, browser information, device details, usage patterns, and data collected through cookies and similar tracking technologies. This information is collected for the purpose of providing contracted services, processing payments, delivering support, improving our services, facilitating relevant communications, and complying with legal obligations.

Data Protection and Security Measures

The Company implements and maintains reasonable security measures designed to protect personal and business information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed as completely secure. Users acknowledge and accept the inherent risks associated with transmitting information over the internet and using digital services. The Company shall not be held liable for security breaches or unauthorized access beyond its reasonable control.

Third-Party Services and Data Processing

The Company utilizes various third-party services for payment processing, software implementation, analytics, and marketing automation. Each third-party service provider maintains its own privacy policies and data handling practices. Users acknowledge that information provided to the Company may be processed by these third parties in accordance with their respective policies. The Company exercises reasonable due diligence in selecting third-party providers but cannot guarantee their practices or assume liability for their actions.

Marketing Communications and Opt-Out Rights

The Company may use collected information to send marketing communications regarding services, updates, and related offerings. Recipients maintain the right to opt out of such communications by following unsubscribe instructions included in communications, emailing [email protected], or updating their communication preferences through available mechanisms. The Company will honor opt-out requests within reasonable timeframes, though users may continue to receive non-marketing communications essential to active services.

Data Retention and Management

The Company retains collected information as required by law, necessary for business purposes, until receiving account deletion requests, or as specified in contractual obligations. Retention periods vary based on data type, purpose, and legal requirements. Upon account termination or valid deletion request, the Company will cease active use of personal information while maintaining necessary records for legal compliance and legitimate business purposes.

California Resident Privacy Rights

Pursuant to California privacy laws including CCPA/CPRA, California residents possess specific rights regarding their personal information. These rights include requesting information access, data deletion, data portability, and exercising opt-out options for certain data uses. The Company will respond to verifiable requests within timeframes prescribed by applicable law. Verification requirements may vary based on request type and potential risk of unauthorized disclosure.

Children's Privacy Protection

The Company does not knowingly collect or maintain information from persons under 13 years of age ("Children"), and no part of our services is directed to Children. Users must be 18 years or older to utilize our services. If the Company learns that personally identifiable information of Children has been collected, the Company will take appropriate steps to delete such information.

International Data Processing

The Company processes and stores information in the United States. By using our services, users consent to the transfer, processing, and storage of their information under United States laws, which may provide different or less comprehensive privacy protections than other jurisdictions. The Company complies with applicable data protection laws but makes no representations regarding compliance with foreign privacy laws.

Policy Modifications

The Company reserves the right to modify this Privacy Policy at any time. Changes become effective thirty (30) days after posting on our website unless circumstances require immediate implementation. Continued use of services following modification constitutes acceptance of the updated Privacy Policy. Users are encouraged to review this Policy periodically for any changes.